Technical SEO FAQ: Expert Answers to Common Audit Findings

A technical SEO audit can uncover a range of issues, from broken links to missing data, that may seem complex. Understanding these findings is the first step toward building a stronger foundation for your website. This FAQ provides clear, practical answers to common questions about core technical SEO challenges. Addressing these issues improves how search engines crawl and understand your site, enhances user experience, and ultimately strengthens your online visibility. Think of it as essential maintenance that ensures your content and marketing efforts can achieve their maximum potential.

Our SEO audit found a number of 404 'Not Found' errors. How serious is this?

While Google has stated that having a few 404 errors is a normal part of the web and won't directly penalize your site, a large number of them can be a serious issue with indirect negative consequences. The severity depends on the importance of the pages returning the error.

Key problems caused by 404 errors include:

  • Poor User Experience: When users click a link and hit a dead end, it creates frustration and leads to higher bounce rates. This can signal to search engines that your site provides a poor user experience. 👎
  • Wasted Crawl Budget: Search engine bots have a limited number of pages they will crawl on your site. When they repeatedly encounter 404 errors, they waste resources that could have been spent discovering your important, live pages.
  • Lost Link Equity: If a page that has valuable backlinks returns a 404 error, the authority or "link juice" from those links is lost. This can negatively impact your site's overall authority.
  • Broken Internal Linking: Internal links leading to 404 pages disrupt the flow of authority through your site and prevent both users and search engines from easily navigating your content.

In short, if the 404s are on pages that used to receive traffic, have backlinks, or are part of your core site structure, they should be treated as a high-priority issue to fix.

What is the best way to fix broken internal links and when should we use a 301 redirect?

Fixing broken links and using the correct redirects are crucial for signaling your intentions to search engines and preserving your SEO value.

A Prioritized Approach to Fixing Broken Links

  1. Find All Broken Links: Use a website crawler like Screaming Frog or the Site Audit feature in platforms like Ahrefs and Semrush. These tools will generate a report of all URLs that return a 404 status code and show you which pages contain the broken links.
  2. Prioritize Your Fixes: Start by addressing the links on your most important pages, such as your homepage, primary service pages, and pages that receive significant traffic.
  3. Choose the Right Solution:
    • Update the Link: This is the best solution. If the link is simply incorrect, edit the source page and update the link to point to the correct URL.
    • Redirect the Broken Page: If the original page has been permanently moved, implement a 301 redirect from the old URL to the new, relevant page. This preserves user experience and passes link authority.
    • Remove the Link: If the linked page was deleted and there is no suitable replacement, simply remove the link from the source page.

Choosing the Right Redirection Method

  • Use a 301 Redirect for Permanent Moves: A 301 redirect signals that a page has permanently moved. It is the best method for passing the vast majority of link equity (ranking power) to the new URL. Use it when you permanently delete a page, migrate to a new domain, or consolidate two pages into one.
  • Use a 302 Redirect for Temporary Moves: A 302 redirect indicates a page has temporarily moved. It tells search engines to keep the original URL in their index. This is appropriate for A/B testing or when a page is down for maintenance.
  • Use a Canonical Tag for Duplicate Content: A rel="canonical" tag is not a redirect. It is a signal placed in a page's HTML to tell search engines it is a copy of a master page. This is used when you have multiple URLs with the same content (e.g., from URL parameters) and want to consolidate ranking signals to a single, preferred URL without redirecting the user.

We have a lot of URL inconsistencies and redirects. Does this hurt our SEO?

Having a large number of 301 redirects isn't inherently bad; they are a necessary tool. However, problems can arise from URL inconsistencies and how redirects are managed, particularly with redirect chains and URL parameters.

Trailing Slash Inconsistencies

A trailing slash is the forward slash (/) at the end of a URL. An inconsistency occurs when your website allows a page to be accessible at two different URLs—one with the trailing slash (example.com/page/) and one without (example.com/page). Search engines treat these as two separate, unique pages, creating a duplicate content problem that dilutes link equity and wastes your crawl budget.

The solution is to enforce a single, consistent URL structure. Choose one version (typically the one with the trailing slash) and use a permanent 301 redirect to send the other version to it. This is often managed in your server's .htaccess file or through your CMS settings.

The Problem with Redirect Chains

A redirect chain occurs when one URL redirects to another, which then redirects to a third (e.g., Page A → Page B → Page C). While search engines can follow chains, each "hop" adds latency, slowing down page loading times and wasting the crawl budget. The best practice is to avoid chains by ensuring all old URLs redirect directly to their final destination page.

Thin or Duplicate Pages from Search Parameters

URL parameters (e.g., ?sort=price) are often used for filtering or sorting content. While useful for users, they can create significant SEO problems if not managed correctly, leading to:

  • Massive Duplicate Content: Search engines may index multiple versions of the same page, causing them to compete against each other.
  • Diluted Link Equity: Ranking power gets split among multiple URL versions instead of being consolidated into one strong page.
  • Wasted Crawl Budget: Crawlers waste resources on redundant pages instead of discovering important new content.

The best practice for managing this is a two-pronged approach:

  1. Implement a rel="canonical" Tag: This is the most important step. The canonical tag should point from the parameter-based URL back to the clean, non-parameter URL. This consolidates all ranking signals into your preferred URL.
  2. Manage Crawling with robots.txt: For parameters that create very low-value pages, you can use the robots.txt file to tell search engines not to access those URL patterns. However, this should be used with caution as it does not consolidate link equity.

What is schema markup and how do we use it?

Schema markup (or structured data) is a standardized vocabulary of code you add to your website's HTML. Its purpose is to provide explicit context about your content, helping search engines like Google understand what your page is about in a much deeper way.

While schema markup is not a direct ranking factor, it provides significant indirect SEO benefits:

  • Enables Rich Results: Schema is what allows Google to show enhanced search results, known as "rich results" or "rich snippets." These can include star ratings, pricing information, FAQ dropdowns, and event details directly on the search results page.
  • Increases Click-Through Rate (CTR): Rich results are more visually appealing and informative, making users more likely to click on your link.
  • Improves Entity Understanding: It helps Google understand the entities on your page—like your company, products, and people—and how they relate, which can solidify your brand's presence in the Knowledge Graph.

Prioritizing Schema for a B2B Cybersecurity Website

For a B2B cybersecurity website, the most relevant schema types include:

  • Organization Schema: The most crucial type. It tells Google your official name, logo, address, and social media profiles. This is a primary source for your brand's Knowledge Panel.
  • WebSite Schema: Can enable the Sitelinks Search Box feature in search results.
  • Service Schema: Allows you to clearly define the cybersecurity services you offer, such as "Penetration Testing."
  • Article Schema: Essential for your blog and whitepapers. It helps build expertise and authority (E-E-A-T).
  • FAQPage Schema: Can make your Q&As eligible to appear as a rich result directly in Google Search.
  • Person Schema: Use this on team or author pages to highlight the expertise of your key personnel.

Implementing Schema on a WordPress Site

For most WordPress users, the easiest way to implement schema is by using an SEO plugin like Rank Math or Yoast SEO.

The general process is as follows:

  1. Install and Activate Your SEO Plugin.
  2. Configure Global Settings: In the plugin’s settings, fill out the global Organization information (company name, logo, etc.).
  3. Use the Per-Page/Post Editor: When editing a page or post, your SEO plugin adds a meta box. Within this box, there is typically a "Schema" or "Structured Data" tab.
  4. Select the Right Schema Type: Change the default schema to a more specific type, like FAQPage or Service.
  5. Fill in the Details: The plugin will provide fields for you to enter the necessary information.

After implementation, always use Google's Rich Results Test to validate your markup and ensure it's free of errors.

Why is Google showing the wrong information in our brand's Knowledge Panel?

Google's Knowledge Panel—the information box on the right side of search results—is generated automatically. It compiles information from various trusted sources across the web, including Wikipedia, third-party websites, and your own site. If the information is incorrect, it's typically because Google is finding inconsistent or outdated data.

The key to correcting this is to establish a single, authoritative source of truth. The most effective way involves two main steps:

  1. Implement Organization Schema on Your Website: Your own website should be the ultimate source of truth. Use Organization schema markup in your homepage's header to explicitly tell Google your official name, logo, website, and social media profiles.
  2. Create and Fully Optimize a Google Business Profile: Even for non-local businesses, a Google Business Profile (GBP) is a powerful tool. Fill out every section completely and ensure all details are identical to the information on your website.

How to Claim and Edit Your Knowledge Panel

Claiming your panel allows you to become a verified representative and suggest edits.

Follow these steps:

  1. Find Your Knowledge Panel: Search for your brand's name to bring it up.
  2. Click to Claim: At the bottom of the panel, look for a link that says "Claim this knowledge panel."
  3. Sign In to Your Google Account.
  4. Verify Your Identity: You will need to verify ownership by signing into an official online service listed in the panel (like Twitter or YouTube) or by verifying ownership of the website in Google Search Console.
  5. Complete the Process.

Once verified, you can "Suggest an edit" on the panel. You cannot edit it directly. Edits are more likely to be approved if they are supported by information on your official website, especially data provided via Organization schema.

Why is it important to have a clean XML sitemap and how do we update it?

An XML sitemap acts as a roadmap of your website for search engine crawlers. A "clean" sitemap is crucial because it guides crawlers efficiently to your most important content.

A clean sitemap should adhere to these rules:

  • Include Only Canonical, Indexable URLs: It should only list the final, canonical versions of your pages.
  • Contain Only "200 OK" Status Pages: Do not include URLs that are broken (404s) or redirected (301s).
  • Exclude Low-Value Pages: Omit pages that don't offer unique value, such as thank-you pages or admin login pages.
  • Be Kept Up-to-Date: The sitemap should be dynamically updated to include new content and remove deleted pages.

By maintaining a clean sitemap, you help search engines use their crawl budget wisely and speed up the discovery of new content.

How to Update Your XML Sitemap

For most WordPress sites, this process is automated by an SEO plugin like Yoast SEO or Rank Math.

To set it up, you generally need to:

  1. Ensure the Sitemap Feature is Active: In your SEO plugin’s dashboard, enable the XML sitemap feature.
  2. Configure What to Include: Use the plugin's settings to choose which post types (e.g., Pages, Posts) and taxonomies (e.g., Categories) to include.
  3. Submit Your Sitemap to Google Search Console: Copy the sitemap URL (often yourdomain.com/sitemap_index.xml). In Google Search Console, go to the "Sitemaps" section, paste the URL, and click "Submit." The plugin will handle all future updates automatically.